Refund policy


Refund Policy

At Unwind In Time, we stand behind the quality of our watches and are committed to your satisfaction.

Guaranteed Quality
We guarantee that all items will arrive in fine working order. If your item arrives damaged or not as described, you are eligible for a full refund upon return.

Hassle-Free Returns
If you are not satisfied with your purchase for any reason, you may return it within 7 days of receipt. Items must be returned in their original condition. Please note:

For returns not related to a malfunction or misrepresentation of the item, any processing fees incurred on credit or debit card payments will be deducted from the refund.

 

Return Process

  1. Contact us at unwindintime@gmail.com or +19039181892 within 7 days of receiving your item to initiate the return.
  2. Carefully package the item to prevent damage during transit.
  3. Ship the item back to us using a trackable shipping method. Return shipping costs are the responsibility of the customer, except in cases where the item arrived damaged or not as described.

Refund Processing
Refunds will be issued within 3 days of receiving the returned item. Refunds will be processed to the original payment method used during checkout.

Our Commitment
As a proud member of the NAWCC (National Association of Watch & Clock Collectors), we are committed to upholding the highest standards of integrity and quality in our products and service.

For any questions or concerns about your purchase, please contact us at unwindintime@gmail.com or +19039181892.